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Pine Ridge Vineyards, Napa

4.5
#24 of 155 in Wineries in Napa
Winery / Vineyard · Hidden Gem · Food & Drink
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Pine Ridge Vineyards reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 5.0
479 reviews
Google
4.4
TripAdvisor
  • Absolutely beautiful property and wine. Excellent experience, the employees were great and extremely knowledgeable. 
    Absolutely beautiful property and wine. Excellent experience, the employees were great and extremely knowledgeable.  more »
  • Sophia was our guide trough the delicious Pineridge wines, She was excellent and professional in everything she did. Such a wonderful person! The wines were wonderful as usual. This is one of our....  more
    Sophia was our guide trough the delicious Pineridge wines, She was excellent and professional in everything she did. Such a wonderful person! The wines were wonderful as usual. This is one of our....  more »
Google
  • This tour was awesome! Our host was super friendly and extremely knowledgeable. The cave tasting was the best overall experience of our trip. The wines were excellent and they provided a light snack as a palate cleanser to go along with the tasting. Extremely clean and well staged. The grounds were emaculate. Would definitely return.
  • Really disappointed with the staff. We arrived early to an empty winery and were told to go outside because everyone was at lunch. We wandered through the demonstration garden, but that only takes about 10 minutes max. We asked if there was a possibility that we could do a cave tasting, one staff member sounded optimistic, but then the same staff member that told us to sit outside said, "Absolutely not, we are booked." Meanwhile the tasting room and parking lot was empty. While waiting for the tasting to begin, another staff member was trying to open a bottle of sparkling wine. Unfortunately, she spilled half the bottle on me and the table and down the hall. Instead of sending a manger to talk to us, or offer any accommodations, they went on like nothing happened. The interesting thing is that the sparkling wine wasn't on the tasting menu, and other than the amount that was poured on me, we weren't offered a tasting. The person pouring seemed like she could care less about the wine and our experience, later encouraging me to try Australian wine. Please don't waste your time and money at this winery. It was my birthday, so my boyfriend paid for the tasting and left a tip, but only because he didn't want to leave a bad impression or for them to say something because he is brown. That fact that he was concerned that they were treating us this way because of our biracial relationship is disturbing. Also, I did message the winery on their reservation system to alert them that I was not happy, to which I have yet to receive a response. Truly the worst experience in Napa.

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