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Scuba.com, Costa Mesa

4.5
#3 of 7 in Shopping in Costa Mesa
Lesson / Workshop · Scuba / Snorkeling
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Scuba.com is owned and operated by scuba diving Instructors who have served the needs of scuba divers for over twenty years. Our dive center has been featured in magazines, newspapers and on television. Scuba.com is proud to have received numerous awards including Forbes' Best of Web, for two years running, and the prestigious Golden Web Award for website excellence.

Our website offers thousands of products by scuba diving's most popular manufacturers. When you shop with us, your satisfaction is guaranteed. Our scuba diving instructors assemble your scuba gear before delivering it to you, and also perform repairs in our service and repair facility.

Our website and retail Dive Center with its "state of the art" compressor room are a favorite with dozens of high profile celebrities who have purchased their scuba gear and learned to scuba dive with us. Since the inception of our website in 1996, we have operated the world's largest and most visited retail scuba diving equipment website.
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Scuba.com reviews

Rate this attraction
TripAdvisor traveler rating
TripAdvisor traveler rating 4.5
36 reviews
Google
4.9
TripAdvisor
  • Ordered 2 weeks ago, never shipped, they used to be so good. 1 item on backoreder but 2nd item in stock was never shipped and never contacted me about it. Time to go back to using local dive shop. 
    Ordered 2 weeks ago, never shipped, they used to be so good. 1 item on backoreder but 2nd item in stock was never shipped and never contacted me about it. Time to go back to using local dive shop.  more »
  • I would give them 0 if I could. I spent $1600, and they expect me to go and pick it up From UPS. They don't understand shipping, which means you deliver to me. 
    I would give them 0 if I could. I spent $1600, and they expect me to go and pick it up From UPS. They don't understand shipping, which means you deliver to me.  more »
Google
  • I might be the outlier...but I am very dissatisfied. I ordered a charging cable and adapter yesterday for my Pro Plus X dive computer as I discovered 3 days before my trip I did not have the charging adapter. The package arrived today with the cable but no adapter. I called the customer service number and spoke to someone who spoke broken English...making me think their customer service might be outsourced? In any case I explained the urgency and was told it would be 2-3 business days. I repeated the urgent nature of the request and the fact I paid for overnight shipping and was told I would hear back by the end of business today. That did not happen. Fortunately I found the product I was looking for at HUISH Outdoors. They did not charge for the product although I paid for the overnight shipping. Based on my experience (and I understand others have had better) I would not recommend this company.
  • The scuba vest I ordered arrived with grease stains inside the box, and no packaging around the scuba vest. It looked like a return that had been sent on to me. I asked that they please send out a replacement immediately since this was a gift, and a return label so that I could return the used one. Johanna in customer service said they would only send out the new one when they had received the other one back and processed it. I tried to explain that I needed to be sure it arrived in time for gifting, but this customer service representative was unconcerned of my needs. It is not acceptable to send out returned items with no packaging in dirty boxes. Order elsewhere!

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