Fergus James Diamonds, Dubai

4.7
#59 of 174 in Shopping in Dubai
Gift & Specialty Shop · Hidden Gem · Shopping
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Fergus James Diamonds reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 5.0
18 reviews
Google
5.0
TripAdvisor
  • A 10 out of 10 experience with my specialist Mike in the Dubai offices. Mike was exceptional from start to finish, giving me full confidence that the ring we built together and selected would be... 
    A 10 out of 10 experience with my specialist Mike in the Dubai offices. Mike was exceptional from start to finish, giving me full confidence that the ring we built together and selected would be...  more »
  • Within six months of purchasing our ring (a solitaire) the clasps holding the diamond became loose. We contacted the company about this at the time and had them 'tightened' by their Irish... 
    Within six months of purchasing our ring (a solitaire) the clasps holding the diamond became loose. We contacted the company about this at the time and had them 'tightened' by their Irish...  more »
Google
  • I cannot recommend Fergus James Diamonds highly enough. Exceptional service and quality from start to finish. I contacted Fergus as I wanted to buy a bespoke special ring for my wife's 40th birthday, and Fergus did not disappoint. He responded to all my messages efficiently, listened to my requirements and came back with a range of options based on the budget I provided, including a design of what the ring would look like and a picture of the diamond itself. He was also very honest when discussing larger diamond sizes, even if it meant going with cheaper alternatives showing his desire to provide the best possible ring for his customer. The end result was absolutely magnificent, better than I had imagined it would be and my wife is extremely pleased (although she has to wait some months before she can actually have it!). The whole buying experience, including collecting the ring from Fergus himself was excellent, and it certainly provided that special feel of buying from a high-quality, top-end jeweller. For anyone looking to purchase a special piece of jewellery whether an engagement ring, eternity ring or a piece for a special occasion I would look no further than Fergus James Diamonds. Thank you again Fergus for everything you did for us, and we will certainly be back to visit when we are in Dubai.
  • Searching for lab-grown diamonds in Qatar was challenging. The markup is huge and the quality isn't great. I didn't want to order something I couldn't see first but I decided to reach out to Fergus James in Dubai anyway and see what they could offer. I was referred to Mike who was very responsive and immediately recommended multiple, high-quality, beautiful options within the budget I've specified. We've decided to go for an emerald solitaire with a double band rose gold setting. I needed it urgently within two weeks and the shipping was going to take longer. Fergus James went the extra mile and delivered it right on time. We're very happy with our purchase, and we're glad we went with Fergus!

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