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Brother's Collection Kata, Karon

4.9
#15 of 57 in Shopping in Karon
Gift & Specialty Shop · Hidden Gem · Shopping
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Brother's Collection Kata reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 5.0
122 reviews
Google
4.9
TripAdvisor
  • While our family was on holiday at Kata, I provided Jack with a brief description of a skirt I had in mind. Jack was able to make it exactly the way i had envisioned and for a very reasonable price... 
    While our family was on holiday at Kata, I provided Jack with a brief description of a skirt I had in mind. Jack was able to make it exactly the way i had envisioned and for a very reasonable price...  more »
  • Jack lured my partner and I into his shop, my partner got a suit a satin shirt and a beautiful silk dress, I got three shirts, we promised to do a review and six months latter I have finally honored.....  more
    Jack lured my partner and I into his shop, my partner got a suit a satin shirt and a beautiful silk dress, I got three shirts, we promised to do a review and six months latter I have finally honored.....  more »
Google
  • Ordered two suits, after two check points we reached a great fit. Although the in-store experience is on point, the after-sale experience was pretty bad. Since I continued traveling we decided to send the package to my home country. The fee for this would be 50 eur, the shop owner said. When the suit was made, all of a sudden that price went up to over a 100 eur, putting me in a position where I had to accept the offer, because the suits were already made. Afterwards I got a message from my local post office saying that I had to pay an extra 150 eur - import costs etc. The result is that I was forced to pay 500% more for the shipping costs than was originally said, which is the equivalent of the price of a suit there. When it comes to a client customer relationship one of the things I appreciate most is honesty and transparancy, which I felt was definitely not the case here.
  • If you are in Phuket and looking for a nice suit , shirt you must to go to this shop. The service is excellent. The owner is super friendly and have a lot of knowledge

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