Trinetra Tours, New Delhi

It has been months since my tour with Trinetra; however, I am still in awe with the customer service, attention to detail, and well-planned country-wide tour of India they provided for me. As a young, single female from the United States, I wanted to make sure I found a tour company that would ensure my safety and comfort while traveling in a foreign country. I reached out to Trinetra and within hours, Tapas responded to my inquiries completely blowing me away with his response. The email was so genuine and personable, I felt like I was speaking to a long-time friend. I noted any questions, concerns, or requests within my inquiry email and Tapas created the most wonderful itinerary. We went back and forth to ensure I was 100% satisfied with the itinerary he created. I couldn’t be more pleased. I did some research on my own, but speaking with Tapas, I was able to get a better understanding of the distance, timing, and “must sees” throughout India. Putting all my worries to ease, I decided to book my very first private solo trip through Trinetra. Upon booking my trip through Trinetra, they regularly checked in with me to make sure all my flights, passport information, etc. were in order prior to arriving in India. Any questions or requests I had, they always had a solution! International phone? Cough drops? COVID test? Add another tour? Not a problem! I was assigned my own point of contact, Mahendra, who was available to me 24/7 for any questions or needs. Mahendra was fantastic, and again I felt like Mahendra was a long-lost Uncle who took me right under his wing. Mahendra picked me up from the airport in a very clean and air-conditioned private vehicle. I had asked for some cough drops which he had waiting for me in the car. It was truly such a warm and memorable welcome to India. I visited five different cities throughout India and Trinetra was always in touch. I had a private driver assigned, along with an English-speaking tour guide for each city I visited. Each guide would meet me upon my arrival in each city, get me checked into my hotel, and provide me with a summary itinerary for the planned activities. There was just enough downtime for me to relax or explore on my own, while I also had the perfect length tours to see everything I wanted to see. The itineraries were very flexible as I could add on, shorten, or lengthen my itinerary for any reason. The hotels were fantastic. I was given the option to choose the level of accommodations from the start of the planning process and was not disappointed. Each of the hotels or bed & breakfasts had their own charm, were very clean, and had air conditioning. I couldn’t have asked for a better experience. I am so pleased with Trinetra and hope to tour with them again. Whether I return to India, or choose to visit another country, I know I am in good hands with Trinetra. Thank you Tapas, Mahendra, and the rest of the Trinetra team for providing me with such a wonderful experience. I am truly lucky to have crossed paths with you and I wish you the best! Namaste.

We are from Florida. My family and I always wanted to visit India. We decided that a Golden Triangle Tour would be a great starting point. We had a group of five, including 3 seniors. After much online research, we contacted no less than five Tour Operators in India. Trinetra Tours responded immediately with a very professional, detailed explanation of how everything works as well as a great itinerary at a very competitive price point. Right away, we knew we were dealing with a professionally, well run, no nonsense business. They even modified the tour to include two additional stops outside the typical Golden Triangle route that we requested. Needless to say, we were very nervous about going to a very different country, half way across the world. Our fears turned out to be unfounded. From the moment we arrived in Delhi, we were promptly greeted at the airport by the rep and driver, ferried to our hotel and checked in. From there onwards, it was pure bliss. Everything went like clockwork. They were so accommodating, courteous and flexible. Our driver Jyoshi was wonderful and stayed with us the entire trip travelling from Delhi to Mathura, Agra and Jaipur. At each stop, reps met us, checked us in at the pre booked hotels and ensured everything was perfect. The tour guides at all the cities were excellent - very knowledgeable and English speaking. At every point, they made sure this was OUR vacation. We stopped when we wanted, rested when we were tired, ate when we were hungry. There was never any rush and we could stay longer at some places and skip others as we felt necessary. There were no sad stories from anyone and no pressure for tipping etc. We simply cannot say enough positive things. After eight wonderful, unbelievably awesome days, our trip was over. The owner of the company, Mr. Tapas Banerjee, made sure he put the final icing on the cake by inviting our party over to his private residence for dinner before our flight out. After dinner and relaxation, we were taken to the airport. We had such a great time with this operator that we are already planning our next trip to India! We simply cannot say enough good things. We recommend, without any reservation, that you give these guys a try. We promise, you will not be disappointed!