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Rotter Glas - Crystal since 1870, Lubeck

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Since 1870, Carl Rotter is manufacturing and designing fine cut lead crystal in fourth generation.

Please also visit our Flagship-Store Artemani, Fleischhauerstr 34 downtown Luebeck

Impressum:

http://www.rotter-glas.de/impressum/
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Rotter Glas - Crystal since 1870 reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 5.0
9 reviews
Google
4.5
TripAdvisor
  • Rotter Glas is much more than just beautiful glasses. The Rotter family has proudly been running the company through generations. The glasses are still made in Lubeck and it is evident that you're... 
    Rotter Glas is much more than just beautiful glasses. The Rotter family has proudly been running the company through generations. The glasses are still made in Lubeck and it is evident that you're...  more »
  • My experience in Lubeck was made phenomenal when I visited the Rotter Glas workshop. It was such an amazing experience; the owners Wolfgang and Birgitte and their son, Carl were incredibly sweet and....  more
    My experience in Lubeck was made phenomenal when I visited the Rotter Glas workshop. It was such an amazing experience; the owners Wolfgang and Birgitte and their son, Carl were incredibly sweet and....  more »
Google
  • Product beautiful but customer service/advice in my case miserable. I had a glass sent to Switzerland and when ordering I asked what the additional costs would be with shipping AND customs. I have now received a separate additional customs invoice that I am supposed to pay. Now the paid shipping + customs costs exceed the value of the product. If I had been advised correctly, I would not have ordered the product! Unfortunately, the accessibility for queries both by email and by phone was miserable (it was only picked up on the 10th call and I still didn't get an answer to the email 1 week later). Unfortunately only 2 stars
  • Unfortunately only 2 stars, the products are excellent, but unfortunately the customer service is de facto non-existent. Nobody ever answers the phone. With such expensive products, you also expect a corresponding service.

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